Frequently Asked Questions

LANNETT COMPANY INC. RETURN GOODS POLICY

Lannett (LCI) utilizes Capital Returns, Inc. (www.capitalreturns.com) and incurs the cost of processing and destruction of products returned to Capital Returns. LCI will not assume responsibility for charges incurred by customers using other return policies or wholesalers for processing and destruction.

PRODUCTS ELIGIBLE FOR RETURN:

• Full unopened sealed containers that are properly labeled and were purchased directly from Lannett.
• Products that are within the range of 6 months prior to expiration and up to 12 months past expiration.
• No prior authorization is required, provided all returns conform to Lannett's Return Goods Policy.
• All returns must be sent to Capital Returns, Inc. for processing

NONRETURNABLE GOODS:

• Products that were sold on a nonreturnable basis.
• Products that have deteriorated due to improper storage, water damage, smoke damage, etc.
• Products that were involved in a fire, flood, or other insurable event.
• Product not purchased directly from Lannett.
• Overstock.
• Products involved in salvage, bankruptcy or insolvency proceedings.
• Private label product, repackaged product or product in anything other than their original Lannett containers/packaging.

VALUATION OF RETURNS:

• Credit/refund will be issued based upon the current published price when received by LCI or Capital Returns, Inc.

MISCELLANEOUS:

• Please contact Capital Returns, Inc. at (800) 9505479 for return instructions
• LCI reserves the right to verify all returns to make certain that they conform to this policy.
• LCI reserves the right to promptly destroy all merchandise returned to us that is not eligible for credit or exchange.
• Transportation charges, including insurance, are the responsibility of the customer.

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Return Policy

Lannett (LCI) utilizes Capital Returns, Inc.
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Lannett Company Products